Description
As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.
Join Telstra, an iconic Australian brand that's been connecting Australians for generations. You'll work in-store, empowering customers to find the right products and services to enhance their lives.
Responsibilities:
- Deliver exceptional customer experiences, ensuring customers have a memorable time at Telstra
- Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions
- Achieve and excel, using consultative selling skills to meet and exceed sales targets and KPIs
- Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals
Requirements:
- Great communication skills, being a natural at connecting with people and making their day better
- Solution-oriented approach, enjoying thinking on your feet and tailoring solutions for each customer
- Sales drive, being motivated to achieve and exceed sales targets and KPIs
- Passion for learning, being eager to grow and develop your skills in a dynamic environment
- Resilience and positivity, having a can-do attitude even when things get busy
- Customer-facing experience, although previous experience is not required
Benefits:
- Generous discounts, enjoying 30% off Telstra services and exclusive offers with over 240 brands and partners
- Leave options, including 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
- Training and career growth opportunities, accessing over 17,000 learning programs through LinkedIn Learning and taking advantage of development opportunities designed to build your skills and support your career growth
- Flexibility, with flexible working hours and a supportive approach to parental leave
- Recognition and rewards, benefiting from monthly performance rewards and a range of recognition programs to celebrate your success
- Inclusive culture, joining a diverse and inclusive team where everyone's unique perspective is valued and respected