Description
The Business Support Manager will own the planning, coordination, and practical arrangements that enable the Company Secretary Team, its boards, and committees to work effectively.
You will be part of a highly respected team that sits at the heart of BBC Studios, collaborating with a broad range of knowledgeable and supportive colleagues across the organisation.
Your key responsibilities and impact:
- Own the Company Secretary's diary and forward planning, anticipating priorities, resolving clashes, and protecting preparation and focus time.
- Coordinate the forward meeting calendar with the Governance Manager and colleagues, aligning board, committee, and leadership meetings with paper deadlines, publication dates, and key business commitments.
- Own meeting logistics from planning to completion, including offsite venues, seating plans, room layouts, technology, catering, travel, accommodation, and dinners.
- Ensure meetings run smoothly on the day, welcoming and guiding attendees, resolving practical problems, and arranging additional refreshments when needed.
- Act as the principal contact for Commercial Board directors on practical matters, particularly non-executives.
- Coordinate paper collection and publish approved packs through Diligent Boards within agreed deadlines.
- Maintain shared calendars, meeting information, and agreed action trackers, following up contributors and action owners, and keeping status visible.
- Manage team administration, including purchase orders, invoices, expenses, registered office correspondence, and intranet information.
- Make operational decisions within agreed authority and priorities, challenging impractical requests respectfully, explaining constraints, and recommending workable alternatives.
- Identify and implement practical workflow improvements, including responsible use of approved AI tools.
The proposed salary range for this role is £45,000 - £50,000, plus a London Weighting Allowance of £5,441.
Benefits include:
- A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days.
- Defined pension (up to 10% employer contributions).
- Caring and parenting support, 24/7 remote GP access, life assurance, and accident benefit.
- Career development in a values-led purpose-driven culture.