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From the employer's careers site First seen 26 Oct 2026

Senior Internal Communications Officer

Salary

GBP 51,738 - 53,919 per year

Apply on Croydon Council

Description

This is an exciting opportunity to play a leading role in how we communicate with and engage more than 3,500 employees across Croydon Council. You'll help colleagues understand our priorities, support organisational change, celebrate success and build a strong, connected workforce.

Working at the heart of the organisation, you'll provide strategic communications advice to senior leaders, develop high-impact campaigns and lead corporate engagement activities that support the council's priorities and help bring our culture and values to life.

Key Responsibilities:

  • Developing and delivering creative communications and engagement campaigns
  • Providing strategic communications advice to directors, senior managers and project leads
  • Planning and delivering corporate staff events, webinars and engagement activities
  • Creating compelling content across digital and traditional channels, including video
  • Supporting organisational change and improvement programmes through effective and timely communication
  • Managing communications responses to corporate issues and reputational risks
  • Measuring and evaluating communications activity to improve outcomes and demonstrate impact
  • Supporting the Internal Communications Manager as a senior member of the team and helping to drive continuous improvement across the service.

Requirements:

  • Substantial experience in internal communications, employee engagement or corporate communications
  • Ability to provide confident strategic advice to senior leaders and stakeholders
  • Outstanding writing skills with excellent attention to detail
  • Experience managing complex communications projects from planning through to evaluation
  • Comfortable working in a fast-paced environment and handling competing priorities
  • Ability to think creatively, challenge constructively and identify innovative ways to engage audiences
  • Understanding of change communications and staff engagement best practice
  • Experience producing content across a range of channels, including video and digital platforms
  • Experience designing and delivering events and engagement activities
  • Strong political awareness and sound judgement when dealing with sensitive issues.

Benefits:

  • Fantastic benefits package
  • Hybrid working policy
  • Opportunity to work on high-profile corporate projects and influence organisational culture

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobsgopublic.com/job/senior-internal-communications-officer-104687

Apply on Croydon Council