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From the employer's careers site First seen 26 Oct 2026

Head of Internal Communications and Engagement

Office of Rail and Road Birmingham and 5 other locations
All 6 locations
  • Birmingham, West Midlands, England
  • Bristol, South West, England
  • City of Westminster, Greater London, England
  • Manchester, Greater Manchester, North West, England
  • York, North Yorkshire, Yorkshire and the Humber, England
  • Glasgow, Glasgow City, Scotland, Scotland
Hybrid senior Full time

Salary

GBP 54,453 - 69,647 per year

Apply on Office of Rail and Road

Description

We are seeking a Head of Internal Communications and Engagement to join our Communications Team. This role can be based at any of our office locations: London, Birmingham, Bristol, Manchester, York, Glasgow.

The Office of Rail and Road (ORR) operates a hybrid working model, requiring at least 40% of each month to be worked from a workplace location other than home. This may vary depending on the role and business needs.

As the Head of Internal Communications and Engagement, you will play a crucial role in ensuring colleagues understand ORR's priorities, direction, and performance. You will lead communication and engagement with employees during periods of change, helping leaders listen to colleagues, build trust, and create a positive working environment.

Key responsibilities include:

  • Leading the Internal Communications team to develop and implement effective communication strategies
  • Ensuring clear, timely, and engaging communication to support organisational change, strengthen culture and values, and help people feel informed, connected, and able to contribute to ORR's success
  • Collaborating with leaders to listen to colleagues, build trust, and create a positive working environment
  • Analysing the impact of internal communications and providing insights to inform future strategies

The Communications Directorate protects and enhances ORR's reputation by communicating with clarity, building confidence in our work, and supporting effective engagement with staff and stakeholders.

We offer a Civil Service Pension with an employer contribution of 28.97%. For more information on our employee benefits, please refer to the attached Candidate Information Pack.

This role is assessed against the following behaviours: Leadership, Developing Self and Others, Communicating and Influencing, Seeing the Big Picture.

Technical skills required: Strategic Communications, Engagement and Organisational Change, Insight, Influence and Communication Excellence.

Skills

Required

  • Strategic Communications
  • Engagement and Organisational Change
  • Insight
  • Influence and Communication Excellence
  • Leadership
  • Developing Self and Others
  • Communicating and Influencing
  • Seeing the Big Picture

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobsgopublic.com/job/head-internal-communications-and-engagement-110257

Apply on Office of Rail and Road