Description
The MongoDB Documentation team is seeking a Manager, Technical Writer to lead the creation of world-class documentation for the MongoDB data platform.
You will use your leadership skills to manage and grow a talented team of writers, prioritize and plan documentation projects, and influence the strategic vision for the MongoDB docs.
Your AI-forward mindset coupled with strong writing and technical skills will guide production of clear reference docs and tutorials on high-complexity features.
Candidate Profile
- Extensive technical writing experience and 2+ years of experience managing a team of technical writers, developer advocates, or other technical communications-focused roles
- Passionate about developing writing expertise on a team through reviews and mentorship
- Experience prioritizing and planning documentation projects
- Collaborative with other documentation leaders and writers
- Grew a technical writing team through interviewing, hiring, and onboarding talented writers
- Hands-on experience using AI tools to accelerate documentation work
- Sound editorial judgment to evaluate AI-generated content against source material for technical accuracy
- Strong critical reading and writing skills
- Experience with cloud and database technologies
- Ability to write code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript)
Position Expectations
- Lead a technical writing team with opportunity for team growth
- Integrate with a highly collaborative, globally distributed group of documentation leaders
- Work cross-functionally with Engineering, Product, Design, Developer Relations, and Product Marketing
- Guide the team's adoption of AI-assisted research, writing, and review workflows
- Foster a positive and effective team culture
- Develop the writing, testing, and technical skills of the team through coaching
- Contribute feedback to the team through copy review and planning discussions
- Collaborate with Engineering and Product on the team’s roadmap
- Interview and hire talented writers for all areas of the MongoDB Docs team
- Advocate for users in everything your team produces
- Produce technically accurate and well-written documentation when time permits
In 3 months:
- Meet with all team members and learn their interests, strengths, and areas for development
- Become comfortable with the toolchain, AI tooling, and writing workflow
- Get to know partners in Engineering and Product Management
- Participate in intra and inter team discussions
- Complete required technical and leadership training
In 6 months:
- Review team’s work and use their writing to learn more about the MongoDB data platform
- Adapt to the style of writing and instill technical writing best practices in team members’ work
- Develop a growth plan tailored to each team member's career goals
- Discuss career trajectory and growth opportunities with your manager
- Develop a working knowledge of MongoDB's products
- Help the team improve and establish effective AI-assisted workflows
In 12 months:
- Actively guide the team to produce consistently high-quality documentation
- Know how much work the team can manage and deliver content at a healthy pace
- Provide expert copy and technical reviews for team members
- Provide best practices and coaching on AI-assisted workflows