Description
The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family.
Your AI-forward mindset coupled with strong writing and technical skills will create clear reference docs and tutorials on high-complexity features.
We are looking to speak to candidates who are based in Gurgaon, Bengaluru or Mumbai for our hybrid working model.
Responsibilities
- Advocate for users in everything you write
- Work with technical and non-technical teams to meet the documentation needs of our users
- Research complex product features and validate with diligent testing
- Produce technically accurate and well-written documentation
- Contribute feedback to the team through copy review and planning discussions
Requirements
- Experience in a technical writing, technical communications, developer relations, or similar role in the software industry
- Experience writing technical documentation from scratch in English
- Strong critical reading and writing skills
- Hands-on experience using AI tools to accelerate documentation work
- Experience with cloud and database technologies
- Ability to read code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript)
- Experience testing and validating documentable features and concepts
Success Measures
In 3 months:
- You'll be comfortable with our toolchain, AI tooling, and writing workflow
- You can implement small to medium complexity documentation requests
- You're getting to know our server engineers and are getting comfortable with participating in intra and inter team discussions
- You've completed the required technical training and courses required for MongoDB Engineering
In 6 months:
- You are getting comfortable doing deep dives into database architecture and technology as part of feature documentation
- You've got a working knowledge of the MongoDB data platform and know who to follow up with when you need to learn more
- You've adapted to our style of writing and your work demonstrates technical writing best practices
- You begin reviewing the work of your peers and learning from it
- You and your manager have discussed your career trajectory and growth opportunities
- You've helped the team improve and establish effective, well-vetted AI-assisted workflows for drafting and review
In 12 months:
- You're creating consistently high quality documentation for entire feature sets, complex tutorials, and high level concepts
- You know how much work you can manage and are contributing at a healthy pace
- You provide quality copy and technical reviews for your team members
- You provide best practices and coaching on AI-assisted workflows for your team members