Description
Leidos is seeking an Installation Technician and Jr. Data Analyst to support a large enterprise IT contract for the DoD/IC as part of the Infrastructure Services Enterprise Operations (ISEO) Program.
The successful candidate will support end-user technology refresh and system sustainment activities, including installation and support of existing and new hardware, software, and system configurations.
Key responsibilities include:
- Installing, configuring, decommissioning, and supporting customer end-user devices
- Deploying new hardware and software while ensuring thorough cable management and minimal disruption to business operations
- Confirming required security posture of all network and endpoint equipment
- Preparing and maintaining technical, operational, and procedural documentation
- Supporting the coordination and scheduling of installation activities
- Collaborating with technical teams, customers, and Leidos program and project managers
- Collecting, cleaning, validating, and analysing data from multiple sources
- Assisting data scientists to identify trends, patterns, and insights
- Developing, maintaining, and automating reports, dashboards, and visualisations
- Preparing data summaries, metrics, and ad hoc analyses
- Performing basic statistical analysis and data quality checks
- Documenting data sources, definitions, methodologies, and standard operating procedures
- Collaborating with cross-functional teams to understand data requirements
- Ensuring data integrity and compliance with data governance, security, and privacy policies
- Identifying and implementing improvements to data collection, reporting processes, and analytical workflows
The role requires collaboration in a team environment to meet mission needs and ensure full functionality of customer capabilities.
Requirements:
- Familiarity with IT Service Management (ITSM) tools, including ServiceNow and Remedy
- Basic knowledge and understanding of PC and network communications hardware and software
- Knowledge of IT and network security best practices, protocols, and principles
- Basic to intermediate technical skills in scripting, programming, or development tools
- Ability to work independently and effectively manage time
- Strong verbal and written communication skills
- Established teamwork skills
- Familiarity with data analytics, statistics, computer science, and business
- Foundational knowledge of data analysis concepts
- Proficient with Microsoft Excel
- Basic experience with SQL
- Ability to interpret data and present findings
- Analytical, problem-solving, and attention-to-detail skills
- Willingness to learn new tools, technologies, and analytical techniques
Education:
- Bachelor's degree with 4 years of relevant experience, Master's degree with 2 years, Associate's with 6 years, or High School Diploma with 8 years
Certifications:
- DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements
Clearance:
- US Citizenship required
- Active TS/SCI with Polygraph required for Position OR TS/SCI and willingness to obtain and maintain a polygraph
Travel:
- Potentially up to 25% worldwide, majority in continental U.S.
Pay Range: $73,450.00 - $132,775.00