Description
We are seeking a Hindi Content Specialist to join our team. As a Content Curation Specialist, you will be responsible for reviewing, validating, and curating written and audio content in line with established SOPs, checklists, and client guidelines.
Key responsibilities include:
- Performing daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines
- Validating content and metadata for completeness, consistency, and basic accuracy, and applying straightforward corrections when covered by guidelines
- Identifying and documenting content issues, defects, and bugs in internal tools using required templates and ticketing standards
- Escalating unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence
- Managing assigned queues to meet defined throughput expectations and turnaround times/SLA requirements
- Following information security, confidentiality, and secure work environment requirements
- Maintaining high attention to detail while completing repetitive or high-volume tasks
- Participating in team meetings, calibration sessions, and required training, and incorporating feedback to improve accuracy and consistency.
The role offers a salary of $23 per hour and is a full-time, remote position.