Description
We are seeking a Product Manager, Digital Growth to join our team and help our efforts in accelerating digital transactions across our multi-segment ecommerce landscape through strategic experimentation and optimization.
This role will focus on developing and implementing growth strategies, managing Legal & Tax stakeholders, and building optimization & personalization roadmaps.
The successful candidate will work collaboratively with various teams across Marketing, Digital, Legal business segments, Data & Analytics, and Commercial Engineering to ensure seamless execution of our digital growth initiatives and optimal user experiences.
Key Responsibilities
- Develop and execute comprehensive digital growth strategies focused on increasing Legal and Tax digital sales.
- Set direction and build optimization roadmaps to enhance digital performance.
- Lead stakeholder management across multiple disciplines, ensuring alignment and collaboration.
- Define and oversee A/B tests in collaboration with Marketing and Performance teams.
- Define strategic requirements for the Data & Analytics team to aid in performance monitoring.
- Track and provide insights on monthly OKRs, working with leadership to set future targets.
- Lead development and present materials for digital monthly sales meetings.
- Leverage deep knowledge of marketing, sales performance, data, and e-commerce to inform decision-making.
- Analyze performance metrics and market trends to identify digital growth opportunities in the Legal segment space.
Required Qualifications
- 4+ years of experience as a digital product manager responsible for the development and execution of digital strategies meant to grow and optimize digital effectiveness and enhance user experience.
- Experience operating a B2B/B2C e-commerce channel or product with proven ability to drive bold business and customer outcomes.
- Excellent stakeholder management skills, with the ability to influence and align diverse teams.
- Deep knowledge of marketing analytics, sales performance metrics, e-commerce, and data-driven decision-making.
- Experience in setting and tracking OKRs and other performance metrics.
- Strong expertise in A/B testing and optimization methodologies.
- Data-driven mindset with a passion for experimentation and continuous improvement.
- Exceptional analytical and problem-solving skills.
- Outstanding communication skills, both written and verbal.
- Ability to thrive in a fast-paced, dynamic environment.
- Experience with relevant tools and platforms (e.g., Tableau, PowerBI, Adobe Target, Optimizely, Salesforce) is preferred.
What's in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.