Description
Linklaters is seeking a Client Onboarding Manager to join the Finance team in London. The successful candidate will be responsible for managing end-to-end client onboarding onto eBilling platforms, ensuring all requirements are captured, configured, and validated prior to go-live.
Responsibilities:
- Manage client onboarding onto eBilling platforms, ensuring timely submission of invoices and adherence to internal deadlines
- Act as primary point of contact for clients during onboarding process, managing expectations and resolving queries promptly
- Identify and resolve errors or blockers during onboarding process, escalating where appropriate
- Maintain comprehensive and accurate records of onboarding activity, system configurations, and related documentation
- Set up and maintain accurate client billing profiles and system configurations across relevant eBilling platforms
- Collaborate with cross-functional teams to address billing-related enquiries and ensure seamless flow of financial data
- Develop and prepare detailed reports and data analytics for management to monitor billing efficiency and revenue performance
Requirements:
- Proven experience managing client onboarding onto eBilling platforms within a professional services or legal environment
- Strong working knowledge of eBilling platforms and client billing portals
- Proven experience of working with cross-functional teams to ensure timely submission of invoices and adherence to internal deadlines
- Demonstrated ability to prepare reports and data analytics for management
- Strong communication and relationship-building skills
- Proficiency in Microsoft Office Suite, particularly Excel
- Experience with SAP or similar finance systems
- Familiarity with e-Billing platforms or legal billing systems
Benefits:
- Private Medical Insurance
- Free in-house fitness centre and subsidised health club memberships
- Free onsite GP service and periodic health assessments
- Pension and flexible savings options
- Income protection and life assurance
- Mortgage advice and will-writing services
- Electric car and cycle to work schemes
- Emergency family care
- Additional holiday/birthday leave
- Maternity/paternity/shared parental leave
- Travel insurance and season ticket loan
- Option to join sports and social clubs, as well as employee networks groups