Description
We are seeking a Sales Systems Support to join our Technology team. As a Sales Systems Support, you will be responsible primarily for a high volume of transactional updates to master data within multiple business applications, as requested by other departments.
You will provide Helpdesk support to internal business stakeholders, this is a hands-on role with a blend of application support responsibilities across several business system implementations.
Key responsibilities include:
- Reviewing and processing sales contract changes within the main business application
- Inputting, updating, and maintaining data, ensuring accuracy between systems
- Ensuring changes made adhere to the business rules
- Responding to business user queries on the system and processes as primary contact/helpdesk
- Being a “Super-user” of the business system with a strong understanding of operations, procedures, and policies
- Working with business units to assist in the resolution of support requests
- Involvement with system testing of new functionality, bug fixes, and regression testing
To be successful in this role, you will need:
- Excellent verbal and written communication skills
- Understanding of data Integrity, analysis, and data processing
- Intermediate Excel capabilities
Desirable skills include:
- Demonstrated experience in application support, transactional processing
- Working with service desk applications and service management environments
- Previous experience in Out of Home Media Industry
At JCDecaux, we offer a range of benefits including:
- Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days
- Participation in our bonus or OTE programs
- Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey
- Parental leave and Market-leading fertility leave
- Fully supported hybrid working arrangements (subject to role)
- Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR), and Sustainability