Description
We are seeking a Building Operations Manager to oversee the daily operations of a building, ensuring high service quality, safety, and efficiency across all teams.
Key Responsibilities:
- Manage daily operations, including cleaning, security, landscaping, front desk, carpark, and clubhouse
- Ensure high service quality, safety, and efficiency across all teams
- Monitor contractor performance and ensure compliance with JLL and client rules
- Act as the main link between engineering, operations, owners representative, and tenants
- Ensure clear, timely, and professional communication across all teams
- Represent JLL at Deed of Mutual Covenant (DMC) and Building Management Ordinance (BMO) meetings
- Ensure all building operations and meeting procedures strictly follow DMC and BMO laws
- Monitor the facility budget and review track expenses
- Handle procurement and vendor management according to JLL and client rules
- Oversee staff HR processes and JLL staff performance review
- Prepare clear management reports and KPI for leadership and clients
- Handle incident reporting and lead continuous improvement initiatives
Requirements:
- Higher Diploma or Degree in Facilities/Property Management, Real Estate, or a related field
- Minimum 8-10 years in facility/property management, with at least 5 years in a managerial role
- Fluent in English and Chinese (including Mandarin and Cantonese). Able to write reports in both languages
- Strong leadership, interpersonal, and supervisory skills
- Solid understanding of DMC and BMO regulations. PMSA Tier 1 & 2 will be advantages
- Proficient in Microsoft Office (Word, Excel, PowerPoint)