Description
We are seeking a Patient Services Coordinator to join our team in Montclair, New Jersey. As a Patient Services Coordinator, you will be the vital link between patients, providers, and insurers, ensuring every step of the care journey is seamless, efficient, and supportive.
In this role, you will take ownership of key administrative and communication processes that keep our practice moving. This includes verifying insurance coverage, securing prior authorizations, coordinating physician referrals, and optimizing schedules.
We offer competitive compensation with the ability to earn performance-based incentives, professional development through strategic internal platforms, opportunity for career progression with a nationwide physical therapy practice, paid time off, and reimbursement for endurance race entry fees.
Responsibilities:
- Reconcile patient payments and units billed while following HIPAA guidelines
- Follow appropriate processes for Insurance Verification and/or benefits management
- Obtain authorization and/or prior authorization
- Over the counter collections and reconciliation of all charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications:
- At minimum, a High School or GED diploma
- 1-2 years of customer service experience, with experience in healthcare preferred
Schedule:
- Full Time: Monday-Thursday 11am-7pm, Friday 8am-4pm
Compensation:
- Pay Range: $20-$22/hour