Description
Grab is Southeast Asia's leading superapp, providing a range of services to users. The Enablement team at Grab empowers Sales and Account Management teams with the necessary knowledge, tools, training, content, and technology to succeed across GrabFood, GrabMart, and GrabFinance.
We are seeking a dynamic and meticulous Intern, Commercial Enablement to join our Enablement team in Singapore. As an intern, you will help develop enablement strategies for Sales and Account Management teams across GrabFood, GrabMart, and GrabFinance. You will collaborate with commercial teams to create tools, resources, content, and training needed to improve sales excellence, strengthen merchant engagement, and support account management.
Responsibilities:
- Apply product, process, and commercial knowledge across GrabFood, GrabMart, and GrabFinance to support sales readiness and daily commercial execution.
- Collaborate with Sales, Account Management, Product, merchant-facing, and Support teams to identify capability gaps, gather requirements, and develop practical solutions.
- Maintain resources such as documentation, templates, best-practice guides, and training materials to support execution by Sales and Account Managers.
- Monitor programme effectiveness by tracking learning and performance metrics, analyse results, and identify areas for improvement.
- Use AI tools, dashboards, and data-querying tools to refine recurring workflows, monitor sales performance, and identify improvement opportunities.
- Coordinate programme delivery by managing schedules, updating databases and trackers, following up on action items, and supporting cross-functional execution.
Qualifications:
- Undergraduate in all fields are welcomed.
- Comfortable in a startup VUCA (Volatile, Uncertain, Complex, and Ambiguous) environment.
- Experienced in balancing multiple tasks simultaneously.
- Familiarity with Google Workspace applications (g-Docs, g-Sheets, g-Slides, and g-Drive).
- Comfortable with analysing quantitative/qualitative data, and approach challenges logically.
- Experience maintaining an organised and up-to-date data accuracy in all deliverables.
- Be a collaborative team player within a cross-functional environment.
Benefits:
- Comprehensive Medical Insurance
- Leave Entitlement
- Flexible Work Arrangements
- Community Involvement
- FlexWork arrangements