Description
We are seeking a Senior Manager, Product Designer to join our Premium - Business Travel team, which is part of the Experience Design organization.
The Premium Design team sets the bar for Capital One's high-spender customer experience ecosystem, revolving around highly useful, personalized, and high-stakes products. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
As a Senior Manager Product Designer, you'll combine your craft expertise, influence & strategic thinking with an understanding of our customers and the business. You'll co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers.
Role Expectations
- Product Design Expertise: Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with teams to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
- Mentorship: Advance the craft of design at Capital One by leading, mentoring and consulting with others, providing expertise that matures the design discipline, builds our culture and enables work to move forward efficiently
- Strategic Influence: You'll shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
- Human-Centered: Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio
- Business-Focused: Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage
- Problem-Solving: Own the problem-solving approach and apply good judgment when exploring alternatives and balancing competing interests or priorities
- Collaboration: Engage partner expertise and perspectives from across the organization to support workstream projects
- Communication: Present work across levels and job functions, modeling a strategic human-centered approach
Basic Qualifications
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
Preferred Qualifications
- At least 8 years of experience in a Product Design role
- At least 8 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech and business leaders
- Experience leading design projects or teams
- Experience working in heavily regulated, data heavy problem spaces
Salary Information
The minimum and maximum full-time annual salaries for this role are: McLean, VA: $200,700 - $229,100 for Sr. Manager, Design New York, NY: $219,000 - $249,900 for Sr. Manager, Design Richmond, VA: $182,500 - $208,300 for Sr. Manager, Design
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.