Description
We're looking for a UX/UI Designer to join our eCommerce UX team on a 12-month fixed-term contract, based at NEXT Head Office in Leicestershire.
The successful candidate will be dedicated to the Product Operations Department, contributing to the development and optimisation of tools utilised by Product Teams to manage clothing and Home merchandise.
The role involves working across a new, internal buying PLM (Product Lifecycle Management) system, as well as developing data visualisation tools to support stock management decisions.
Responsibilities:
- Understand complex business processes and technical requirements, translating them into clear user journeys, information architecture, and interface designs.
- Work directly with internal users to understand their needs, pain points, and day-to-day workflows.
- Create user flows, wireframes, and interactive prototypes to explore, communicate, and validate potential solutions.
- Use rapid prototyping,including AI-assisted tools where appropriate,to bring concepts to life, gain stakeholder support, and improve the handoff to development teams.
- Design clear, consistent, and accessible interfaces for complex, data-rich tools.
- Conduct user research and usability testing with internal teams, using the findings to refine designs and inform product decisions.
- Collaborate closely with product managers, developers, architects, data specialists, and business stakeholders throughout the product-development lifecycle.
- Work collaboratively within the wider UX team, sharing ideas, knowledge, and best practices across different product areas.
- Contribute to and maintain shared design patterns and component libraries, ensuring consistency across the platform.
- Help define how information, system states, errors, and complex dependencies are communicated to users.
- Present design thinking and recommendations clearly, using prototypes and evidence to communicate the value of proposed concepts.
- Take ownership of design work from initial discovery and concept development through to implementation and go-live.
- Review delivered experiences to identify usability issues, inconsistencies, and opportunities for continued improvement.
Requirements:
- A strong background in UX and UI design, supported by a portfolio demonstrating how you solve complex problems through design.
- Experience designing software products, enterprise platforms, internal tools, product information systems, or other complex digital services would be advantageous.
- Alternatively, a strong ecommerce UX background with experience simplifying complex customer or operational journeys.
- High proficiency in industry-standard design tools such as Figma, including the ability to create rapid interactive prototypes that communicate workflows and micro-interactions.
- Experience using AI-assisted tools to create working or high-fidelity prototypes would be advantageous, particularly where prototypes have been used to communicate concepts to stakeholders or support effective development handoffs.
- Strong information architecture and interaction-design skills, with the ability to make complex systems feel clear and manageable.
- Experience working with design systems and reusable component libraries.
- A good understanding of responsive design principles and accessibility standards, including WCAG.
- A user-centred approach and the curiosity to understand unfamiliar systems, processes, and user needs.
- Confidence working with technical teams and discussing requirements, dependencies, and implementation considerations.
- The ability to use research, data, and user feedback to make evidence-based design decisions.
- Excellent communication and stakeholder-management skills, with the confidence to present ideas and explain the reasoning behind them.
- The ability to work at pace, manage multiple priorities, and maintain a high level of attention to detail.
- A proactive and collaborative approach, with the ability to independently drive work forward while maintaining alignment across the Product Systems programme and wider UX team.
Benefits:
- 25 days holiday plus bank holidays
- Profit-related bonus - based on company performance
- Private health insurance- surgery choices
- Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount
- Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more.
- 25% staff discount on most NEXT products - plus discount on other products
- Wagestream - helping you make the most out of your money
- Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education.
- Life assurance
- Direct to work - NEXT orders delivered free to the office for collection
- VIP sale - early access to the NEXT sale
- Access to NEXT staff shops
- Octopus energy - like cycle-to-work, but for electric vehicles
- Free parking (excluding London locations)
- Travel2NEXT - bus services dependent on location
- On site dining facilities (excluding London locations)
- National and local discounts on goods and services - this includes things like discounted cinema tickets
- Wellhub - includes access to discounted gym membership
- Simply health - a healthcare subscription service
- Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check.
- Onsite GP - Leicester Head Office
- Onsite Physio - Leicester Head Office
- A range of dedicated 3rd party wellbeing partners
- Free eye testing - voucher to use at specific locations