Description
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform,where modern legal work happens with clarity and consistency.
The Renewal Specialist is responsible for managing Small Business and Mid-Market account renewals. The individual is a quota-carrying contributor who works with the customer’s Account Solutions Managers and Account Executives to overcome obstacles during their renewal process.
Responsibilities
- Ensure clear communication takes place between the Account Solutions Manager and Account Executive on each account at time of renewal
- Detailed research on the accounts to map out a clear path forward resulting in on time renewals
- Utilize multiple tools and platforms to understand customer’s platform usage and communication with Filevine
- Efficiently and Effectively work through a large book of business
- Work with multiple departments to properly renew contracts
- Attention to detail
- Accepting of and able to implement quick, concise feedback
Qualifications
- 1-3+ years of Account Management experience
- Consistent, demonstrable record of achieving quota/objectives
- Hunger to join a startup company, work hard, and do great things
- Solid written and verbal communication, organizational and time management skills
- Excellent presentation and listening skills
- In Office Position
Additional Information
Benefits
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag