Description
Ainsley Heating & Air is seeking an HVAC Service Technician to join their team. As a Residential HVAC Service Technician, you will play a crucial role in maintaining and servicing HVAC systems for residential clients. Your technical expertise, commitment to excellence, and customer-focused approach will contribute to providing unparalleled comfort and energy efficiency to customers' homes.
Responsibilities:
- Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
- Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
- Respond to service requests within the company's defined time frame.
- Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers.
- Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency.
- Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses.
- Maintain a perfect safety record by following all safety protocols and guidelines.
- Maintain accurate and up-to-date records of service calls, work performed, and parts used.
- Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed.
- Uphold professional communication and appearance at all times when interacting with customers.
- Maintain a consistent record of punctuality and attendance.
In exchange for your skillset and commitment, we offer:
- Great Pay!
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Opportunities for growth throughout our Sila Services Family of companies!
- Paid Holidays
- Paid Time Off (PTO) that starts day 1!
- Parental Leave
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews