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From the employer's careers site First seen 26 Oct 2026

Manager, Product Management- Self-Service User Experience

Capital One senior full-time

Salary

$164,800 - $188,100 per year

Apply on Capital One

Description

As the Manager, Product Management for Self-Service User Experience, you will champion the internal ecosystem for both our internal and external engineering teams. Your mission is to redefine developer productivity by building an intuitive, self-service UI platform that empowers engineers to work faster, smarter, and with minimal friction.

By treating engineers and product teams as your primary customers, you will design automated, intelligent UI workflows that streamline day-to-day development. In this role, you will lead two high-performing technology teams, balancing rapid innovation with the rigorous security and compliance frameworks of a premier global financial institution.

You will own the strategic roadmap for self-service capabilities and user efficiency, with a specific focus on updating and accelerating our core processes. Your goal is to transform complex processes into seamless, intelligent experiences that give engineers and product managers the context they need when they need it.

By leveraging cutting-edge AI, you will identify opportunities to embed smart, data-driven automation directly into our UI workflows, ensuring our platform is highly intuitive while maintaining a "well-managed" mindset. Success will be defined by your ability to drive adoption, elevate developer satisfaction, and significantly reduce operational friction.

Acting as a critical bridge between technical teams and product managers, you will cultivate a deeply user-centric culture. You will conduct regular user research to identify and eliminate systemic friction points, translating those insights into an actionable UI/UX strategy.

Partnering closely with Technology and Product leaders, you will co-create intuitive interfaces that reduce risk with user delight. Ultimately, you will build compliance and efficiency directly into our tooling, removing administrative overhead so product managers and developers can focus entirely on delivering world-class core products.

Responsibilities

  • Champion the internal ecosystem for both internal and external engineering teams
  • Design automated, intelligent UI workflows that streamline day-to-day development
  • Lead two high-performing technology teams
  • Own the strategic roadmap for self-service capabilities and user efficiency
  • Leverage cutting-edge AI to embed smart, data-driven automation directly into UI workflows
  • Conduct regular user research to identify and eliminate systemic friction points
  • Co-create intuitive interfaces with Technology and Product leaders

Requirements

  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
  • OR Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications

  • Experience translating business strategy and analysis into consumer-facing digital products

Salary

  • McLean, VA: $164,800 - $188,100 for Manager, Product Management
  • New York, NY: $179,700 - $205,100 for Manager, Product Management

Benefits

  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Skills

Nice to have

  • translating business strategy and analysis into consumer-facing digital products
Apply on Capital One