Description
As a Chef Instructor, Pastry at Sur La Table, you are the in-store expert for baking and pastry arts, delivering exceptional service and instruction.
Key Responsibilities
- Customer Experience & Brand Representation
- Create memorable experiences that inspire repeat visits and customer loyalty.
- Deliver exceptional in-store culinary experiences focused on pastry and baking classes.
- Communicate technical concepts and advanced pastry skills clearly.
- Maintain expertise by staying current on products and engaging in training.
- Sales & Business Performance
- Drive sales by upholding kitchen standards and promoting retail items.
- Deliver class revenue goals through high enrollment and positive reviews.
- Meet or exceed culinary program goals, measured by KPIs such as second-class sign-ups and retail product sales.
- Team Engagement & Store Support
- Assist in setting up and breaking down classes.
- Clean and sanitize dishes and equipment.
- Restock, organize, and maintain kitchen supplies.
- Operations & Compliance
- Ensure compliance with food safety standards and regulations.
- Properly handle tools, ingredients, and equipment.
- Maintain accurate inventory levels and control expenses.
Physical Requirements
- Ability to communicate verbally and work cooperatively.
- Ability to remain standing for up to 4 hours.
- Ability to move about the store and direct class participants.
- Capability to perceive and differentiate variations in flavors or odors.
- Ability to lift and move merchandise weighing up to 50 lbs.
- Available to work between 12 and 16 hours per week with a flexible schedule.
Qualifications & Experience
- Must be 21 years of age or older.
- A degree in culinary arts is preferred; extensive culinary experience will be considered.
- 1-2 years of kitchen operations experience.
- Valid Food Manager Certification.
- Excellent communication and problem-solving abilities.