Description
At Zeller, we're champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments.
We're searching for a driven, commercially minded Account Executive to become a foundational team member who will focus on delivering the growth of Zeller Health at launch and beyond.
Responsibilities
- Build trusted relationships with healthcare customers by becoming their go-to commercial partner, with the ability to confidently present to and negotiate with business owners and executives.
- Proactively identify, cold-call, and pitch to medical practices, dental clinics, and allied health groups.
- Manage the complete sales cycle from initial contact to contract negotiation, to final close and implementation.
- Showcase the Zeller Health ecosystem through product demonstrations and pitches both in-person and online, showcasing the benefits of combining claims, payments, and financial services in Zeller’s connected ecosystem.
- Work closely with partner networks, industry associations, practice management software vendors and other industry stakeholders to build new referral pipelines.
- Develop a deep understanding of your customers' businesses, identifying opportunities to strengthen partnerships and support their growth.
- Take ownership of your customer portfolio by creating onboarding plans, maintaining regular customer engagement to generate referrals, and delivering exceptional service.
- Collaborate with internal teams to share product feedback and growth opportunities to continuously improve their experience with Zeller Health.
- Maintain accurate customer data within Hubspot, ensuring your CRM hygiene is immaculate in order to inform conversations and future opportunities.
- Bring a growth-focused commercial mindset to every interaction, identifying ways to deliver customer value while rapidly expanding the Zeller Health network.
Requirements
- 3+ years of experience in outbound healthcare B2B sales, with existing relationships / network in the sector to immediately leverage.
- A confident sales pitch to prospect amongst and convert Allied Health professionals in a customer-facing B2B commercial role.
- Comfort owning 100% of your pipeline generation; you’ll be expected to hunt for your leads daily, with a consistent focus on pipeline generation.
- Experience within banking, payments or fintech, with an understanding of how to build long-term customer relationships.
- Confidence engaging with a broad range of stakeholders, navigating complex commercial negotiations, and translating complex products into customer-facing benefits.
- Strong organisational skills and attention-to-detail, with experience using CRM platforms (Hubspot).
- Excellent communication and presentation skills and the ability to balance customer advocacy with commercial outcomes.
- A collaborative mindset, resilience and genuine motivation to help customers succeed.
- A strong commercial ambition and bias towards growth, winning market share and materially increasing revenue, balanced with disciplined economics.
- A long-term, company building mindset.
Additional Information
At Zeller, we thrive on the energy and fast pace that comes from in-person collaboration and this role is based in our Melbourne CBD office with a general expectation of 4 days on-site per week with an option of 1 day WFH.
Like the rest of the team, you’ll benefit from:
- A competitive salary package, including equity;
- A balanced, progressive, and supportive work environment;
- Excellent parental leave and other leave entitlements;
- A fantastic office environment;
- Endless learning and development opportunities;
- Plenty of fun and social opportunities - we love to come together as a team;
- An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
- Being part of one of Australia’s most exciting scale-ups.