Description
The Content Author is an entry-level role that combines hands-on content authorship with full ownership of the content production process.
The successful candidate will analyze source material from multiple resources and write, edit, and update clear, accurate, customer-facing content, while also performing technical production tasks.
Key responsibilities include:
- Reading source material and writing, editing, and updating content
- Handling the full content production process in Adobe Experience Manager (AEM)
- Turning confusing source material into clear, well-organized content
- Taking ownership of content accuracy and completeness
- Meeting deadlines and working with teammates
- Testing and reviewing content
- Suggesting process improvements
The ideal candidate will have:
- Process-oriented mindset
- Attention to detail
- Strong writing skills
- Ability to deal with ambiguity
- General product knowledge
- Teamwork and collaboration skills
Preferred qualifications include:
- Exposure to AI-assisted content tools
- Familiarity with knowledge maps or structured-content models
- Basic content or data analytics skills
- Experience with DITA or structured-authoring frameworks
The company offers a range of benefits, including:
- Hybrid work model
- Flexibility and work-life balance
- Career development and growth opportunities
- Industry-competitive benefits
- Culture of inclusion and belonging
- Social impact initiatives