Description
As a Data Product Manager, you will craft personalized customer experiences using data flow across customer print hardware and HP Smart ecosystems.
You will work in a highly cross-functional and dynamic environment to develop ways to leverage real-time data to define customer experiences within products and through personalized communications.
Key responsibilities:
- Deeply understand HP's product and services data ecosystem to leverage existing capabilities and define new requirements for future experiences
- Balance strategy, governance, and implementation of data-related initiatives and facilitate conversations between stakeholders
- Collaborate with CRM, product, and service teams to define data and functional requirements for personalized experiences
- Apply knowledge of AI and ML to define data products, schemas, and models to automate customer experiences
- Translate large data initiatives into smaller, agile-based stories and allocate resources
- Define a roadmap for data requirements for new feature development
- Understand customer experience through feedback and sentiment data
Recommended education and experience:
- Data Science or Engineering Degree
- MBA or business degree desired
- 10+ years of total experience with 5 years of experience in data product marketing/management
Required skills:
- Expertise in data science, data manipulation, visualization, and predictive analysis
- Strong foundation in analytics and metrics
- Experience in segmentation and targeting strategies
- Understanding of current data and privacy policies
- Working knowledge of semantic/knowledge graph technologies
- Excellent management and communication skills
What we offer:
- International experience working with a global organization
- Continuous growth and career development opportunities
- Competitive benefits package, including hybrid work model, health and life insurance, and flexible working hours
- Inclusion and belonging initiatives, such as employee networks and volunteering opportunities
- Onsite medical services and sports center