Description
About the role
The Infrastructure Engineering organization comprises three sub-teams: Core Infrastructure, Infra Platform, and Data Infra. This role is on the Core Infrastructure team, where we manage the Infrastructure components that power Chime and ensure reliable usage of Chime products.
Responsibilities
In this role, you can expect to:
- Automate scaling, monitoring, and operations.
- Build tools to enable self-service within the team and across Chime engineering, using Ruby on Rails and Go Lang.
- Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code.
- Adapt new technologies for efficient and reliable operation.
- Partner with product development engineers to build services according to modern design patterns.
- Develop strong relationships with engineers, managers, and colleagues based on trust, empathy, and technical expertise.
- Advocate for and adopt AI tools and evangelize agentic AI workflows safely and reliably.
Requirements
To thrive in this role, you have:
- More than 2 years of cloud and Infrastructure experience.
- Strong development experience in Ruby on Rails and Go Lang.
- Previous experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.
- Success in enabling effective partnerships and strong communication with other engineers and teams.
- Experience managing Kubernetes clusters.
- Experience building and managing highly-available public cloud infrastructure and services.
- Experience using configuration management and infrastructure-as-code tools, including Terraform.
- Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.
- Familiarity with common monitoring, logging, and observability platforms.
- A positive attitude, a collaborative mindset, and a focus on the customer.
- Experience with AWS services, Kubernetes, ArgoCD, Datadog, Terraform.
Salary Information
The base salary offered for this role and level of experience is $133,000-$184,000 USD.
Benefits
- In-office work policy with four days a week in the office and Fridays from home.
- Benefits supporting work and life, including backup child, elder, and pet care and subsidized commuter benefits.
- Comprehensive health, financial, and wellbeing benefits.
- Generous vacation policy and company-wide paid days off.
- 1% of your time off to support local community organizations.
- Annual wellness stipend.
- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
- Access to family planning reimbursement.