Description
About the Role
The Account Manager role is a key sales role at Airwallex, working within the SME & Growth Business team. You will manage a portfolio of 150-300 customer accounts, focusing on upselling, cross-selling, and building multi-stakeholder relationships.
Responsibilities:
- Build deep relationships with your portfolio to understand customer needs and provide value-based solutions using Airwallex's range of products and services.
- Achieve revenue targets by focusing on input metrics to deliver relevant outputs.
- Forecast and build out a pipeline within Salesforce to accurately track numbers for the business.
- Build relationships with internal stakeholders to share customer insights and help build out the roadmap of products.
Requirements:
- At least 2-3 years of B2B experience managing and growing technology/fintech relationships with a large book of accounts.
- Experience with complex sales, comfortable selling to C-level executives.
- Exceptional communication skills and ability to converse with people of all backgrounds and domains.
- Problem-solving skills, able to simplify complexity for others.
- Success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets.
- Technically minded and prior experience working in API B2B sales or account management for a similar organization.