Description
Instructure is looking for a high-performing Revenue Operations Analyst to support their global Sales Operations function.
The Senior Revenue Operations Analyst will partner across Business Units to deliver data-driven insights on bookings, pipeline health, and sales performance.
Responsibilities:
- Build and maintain SQL queries and reports that track bookings, pipeline coverage, and conversion, and monitor CRM data quality to resolve issues at the source.
- Analyze pipeline trends and support the weekly forecasting review cadence with clean, accurate data that flags risk before it becomes a forecast miss.
- Partner with regional and global Sales Operations teams to keep metric definitions and reporting standards consistent.
- Build standardized templates for territory planning, account segmentation, and quota allocation, and partner with field Sales Operations business partners to deliver them on schedule during the H2 Annual Planning cycle.
- Build sales rep capacity models to inform headcount and territory coverage decisions.
- Translate ad hoc business questions into structured analysis and clear, leadership-ready answers.
- Identify opportunities to automate recurring reports and reduce manual work, using AI tools where applicable.
- Contribute to global Sales Operations projects and share practices that scale across regions.
Requirements:
- Two or more years of experience in Sales Operations, Revenue Operations, Business Analytics, or a related go-to-market analytical role, preferably within a SaaS or recurring-revenue business.
- AI fluency, with experience using AI tools to automate repetitive tasks and improve productivity.
- Strong SQL skills and hands-on experience querying and reporting on data in Salesforce, plus experience building or scoping dashboards in Tableau or a comparable business-intelligence platform.
- A strong understanding of B2B sales processes, pipeline management, and forecasting metrics.
- Experience working with Sales Systems and revenue technology platforms, such as Clari and Gong.
- Sound business judgment , the ability to turn complex data into clear insights and question assumptions rather than accept them at face value.
- Strong written and verbal communication skills, with the ability to present findings to both frontline teams and senior leadership.
- High attention to detail and a proactive, adaptable approach suited to a fast-paced, evolving environment.
Benefits:
- Competitive compensation, plus all full-time employees participate in the ownership program.
- Flexible work culture.
- Generous time off, including local holidays and annual "Dim the Lights" period.
- Comprehensive wellness programs and mental health support.
- Learning and development resources, including professional development tools and tuition reimbursement.
- Technology and tools needed to do best work.
- Motivosity employee recognition program.
- Culture rooted in inclusivity, support, and meaningful connection.