Description
We are seeking an experienced Data Center IT Manager to join our team at Nebius. As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.
Your role involves leading a team that works directly with cutting-edge technologies, including advanced GPU cloud clusters. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.
Responsibilities:
- Manage IT support team to achieve KPI in IT infrastructure support and project planning.
- Collaborate effectively with internal teams and external contractors to address technical and operational challenges.
- Develop clear and comprehensive documentation and manuals for hardware configuration, troubleshooting, and maintenance.
- Plan, execute, and monitor regular IT tasks to maintain and improve IT infrastructure operations.
- Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
- Manage Project tasks that include installation, upgrading, and dismantling of hardware based on operational requests and requirements.
- Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).
Requirements:
- 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.
- A solid understanding of data center operations, as well as server and network equipment principles.
- Practical experience in project planning and management.
- Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
- Basic proficiency in the Linux operating system and familiarity with command-line tools.
- Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cables.
- Advanced Excel skills, including proficiency with pivot tables, formulas, lists, and graph creation.
- A proactive, responsible, and goal-oriented approach to work.
Nice to Have:
- ITIL and/or PMI certification.
Compensation: $146,880 – $220,320 + Bonus USD per year, depending on experience and qualifications (Annual Bonus Eligible)
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams