Description
The Senior Director, IT Products, Clinical Pharmacology Services & Laboratories leads technology product management and innovation for Fortrea's Clinical Pharmacology Services (CPS) business, including its clinical research units and bioanalytical and clinical laboratories.
This leader owns the product strategy, roadmap, and innovation agenda for the CPS, clinic, and laboratory technology portfolio, transforming the business through automation, artificial intelligence, instrument connectivity, lab automation, and advanced analytics.
The role requires genuine fluency in healthcare and regulated laboratory environments, with hands-on familiarity with platforms such as ClinSpark, LIMS/LIS, ELN, CDS, and instrument middleware.
Responsibilities:
- Define and execute the multi-year product strategy, roadmap, and investment priorities for technology supporting CPS, clinics, and laboratories
- Lead the full product lifecycle, from concept to retirement, and establish portfolio governance
- Drive innovation through automation, AI/ML, digital workflows, robotics, and advanced analytics
- Champion responsible AI adoption and an environment of experimentation and rapid learning
- Partner with operational and scientific leaders to redesign workflows and balance investment across innovation, modernization, and operational stability
- Develop executive-ready business cases for major technology programs and secure sponsorship and funding
- Own the technology product portfolio for Fortrea's clinical research units, supporting the full participant journey
- Provide strategic ownership of early-phase clinical platforms such as ClinSpark
- Ensure bedside and point-of-care technologies are integrated, validated, and clinically practical
- Own laboratory informatics strategy, covering chain of custody, accessioning, processing, analysis, and retention
- Lead instrument integration and connectivity, and laboratory automation to increase throughput and eliminate manual transcription and error
- Ensure laboratory and clinic systems meet regulatory expectations, including GLP, GCP, GCLP, CLIA/CAP, and 21 CFR Part 11
- Serve as trusted technology advisor to CPS, Clinic Operations, and Laboratory leadership
- Lead cross-functional transformation spanning Quality, Data, Security, Architecture, Infrastructure, Engineering, and Finance
- Drive adoption and sustained business change through stakeholder engagement, communications, training, and outcome measurement
- Steward the technology ecosystem to ensure it remains secure, compliant, reliable, resilient, and current
- Provide oversight of technology service continuity, platform and instrument health, and major incident escalation
- Ensure compliance with corporate policy, regulatory expectations, and cybersecurity controls
- Own disaster recovery strategy, recovery requirements, testing, and remediation
- Lead strategic vendor relationships, including build-versus-buy and sourcing decisions
- Manage budgets, forecasts, investment plans, resource strategies, and vendor commitments
- Lead, coach, and develop product managers and multidisciplinary teams
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Engineering, Health Informatics, Life Sciences, Laboratory Science, Business Administration, or a related field
Experience:
- Extensive experience in information technology, technology product management, digital transformation, clinical technology, or laboratory technology within regulated environments
- Demonstrated success defining and executing technology product strategy and leading automation, AI, digital transformation, or innovation programs
- Demonstrated experience developing business cases, completing ROI and total cost of ownership analyses, and securing sponsorship and funding for large IT programs
- Demonstrated experience delivering technology for physical, patient-facing provider settings, including on-site infrastructure and clinical devices
- Demonstrated experience supporting regulated laboratory environments, including laboratory informatics and instrument integration
- Working knowledge of early-phase clinical automation platforms such as ClinSpark
- Significant experience leading product portfolios, multidisciplinary teams, vendors, budgets, and complex cross-functional initiatives
- Strong understanding of Clinical Pharmacology, early-phase research, clinic operations, bioanalytical laboratory operations, and scientific workflows
Preferred Qualifications:
- Direct experience supporting Phase I or early-phase clinical research units, GLP bioanalytical laboratories, clinical laboratories, or biorepositories
- Hands-on experience implementing or scaling ClinSpark, LIMS/LIS, ELN, instrument middleware, or laboratory automation and robotics
- Experience with medical device and instrument connectivity, interoperability standards, and OT/medical device security practices
- Experience implementing AI, intelligent automation, advanced analytics, digital health, or robotics solutions in regulated clinical or laboratory environments
Physical Demands / Work Environment:
- Work is performed in office, home-based, clinical research unit (clinic), and laboratory environments as required
- Periodic presence in active clinic and laboratory areas, which may include exposure to medical and laboratory equipment, controlled-access areas, cold storage, and personal protective equipment requirements
- Regular travel to clinic and laboratory sites, with domestic and international travel based on business needs