Description
We're seeking an Account Solution Engineer to work with the U.S. Department of War on complex pursuits, engaging with military program offices, acquisition teams, and defense contractors.
You'll operate across both sides of the DoW ecosystem, running discovery, architecting cloud solutions, building POCs, and eliminating technical barriers to adoption.
Responsibilities
- Engage directly with DoW customers to understand mission requirements, program constraints, and technical environment
- Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense
- Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases
- Architect and prototype Agentforce solutions for DoW environments
- Clearly articulate Salesforce's security and compliance posture to technical evaluators, ISSOs, and program offices
- Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
- Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment
- Build reusable POC assets, playbooks, and best-practice guides to scale delivery across the DoW customer base
- Feed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product Marketing
Requirements
- 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company
- Hands-on Agentforce, Data Cloud, and Salesforce Platform builder
- Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior
- Deep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan
- Familiarity with DoW compliance frameworks
- Strong written, verbal, and whiteboard communication skills
- Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple pursuits simultaneously
- U.S. citizenship required; ability to obtain a DoW security clearance preferred
- Ability to travel domestically, including to military installations and industry events
Benefits
- Comprehensive benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment