Description
Mastercard is seeking a highly motivated and experienced Site Reliability Engineer II (SRE) to join its Business Operations team.
The successful candidate will play a critical role in ensuring the reliability, scalability, and performance of Mastercard's applications, supporting essential services that power the company's global operations.
As a Site Reliability Engineer II, you will:
- Work independently on elements of projects/processes within the Site Reliability Engineering area by applying intermediate/practical knowledge and area best practices to meet organisational standards of quality and excellence.
- Support the implementation and maintenance of high-availability systems to ensure operational stability.
- Assist in evaluating operational needs and developing technical solutions under guidance.
- Contribute to automation and scripting projects to streamline routine operational tasks.
- Troubleshoot and resolve basic to moderate system issues, escalating more complex problems as needed.
- Document operational procedures and share knowledge with team members.
- Participate in quality checks and reviews to ensure system stability and reliability.
- Utilize experience and a comprehensive understanding of area processes and tools to make minor adjustments or enhancements to resolve identifiable issues.
The ideal candidate will have skills in:
- Observability
- Programming and Scripting (e.g. Python, Go, Bash)
- Systems and Network Administration (e.g. Linux/Unix systems)
- Cloud Computing and Infrastructure (e.g. AWS, Azure, GCP)
- Reliability and Scalability
- DevOps Practices
- Troubleshooting
- Capacity Planning and Performance Optimization
- IT Service Management
- Proactive Monitoring and Improvement (SRE Applications)