Description
Priory Hospital Altrincham has an opportunity for a Bank Admissions Officer to join their team. This is a bank position of 0 hours per week, offering £12.71 per hour.
The successful candidate will be part of a dedicated and compassionate team, working together to ensure the smooth running of the service. Responsibilities include:
- Managing patient admissions administration, ensuring accurate paperwork completion and up-to-date patient records on Priory database systems.
- Welcoming new patients and their families, completing admission documentation, and collecting applicable self-funding payments.
- Liaising with internal teams, local unit personnel, and external organisations to agree on funding before admission.
- Monitoring patient funding arrangements, escalating cases where funding is running low to the Senior Management team.
- Handling internal and external admissions enquiries, maintaining confidential financial and patient records.
The role requires:
- Good working knowledge of Microsoft Excel and accurate data entry.
- Strong organisational skills, with the ability to manage admissions paperwork and maintain accurate records.
- Good communication skills, with the confidence to liaise with patients, families, colleagues, and external organisations.
- Ability to handle confidential patient and financial information with care and discretion.
- GCSEs at grades A–C or equivalent.
Beneficial experience includes:
- Previous experience in an administrative, customer service, or clinical role.
- Experience processing paperwork, maintaining databases, and managing confidential records.
- Experience liaising with external organisations to obtain funding approvals or financial guarantees.
- Experience handling enquiries and supporting people in potentially challenging or sensitive situations.
- Experience with financial administration, payment collection, or preparing documentation for audits.
Benefits include pension enrolment, access to development opportunities, refer a friend bonus, and DBS paid for.