Description
Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform. It brings the entire incident lifecycle , from alert to resolution , together in one place so engineers can respond fast with confidence instead of losing time switching between disconnected monitoring, paging, and incident tools.
As a Senior Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market strategy for new products and features, create the content that enables our sales and partner teams, and touch on all areas of the business while helping move Datadog forward.
Responsibilities
- Develop and drive the go-to-market strategy for Datadog Incident Response products, such as Incident Management, On-Call, and Incident AI as an expert of your product area.
- Create quarterly GTM plans with input and alignment from cross-functional stakeholders that map to Incident Response business objectives.
- Launch new features with compelling messaging and positioning, developing assets such as slide decks, blogs, product demos, webinars, and solution briefs.
- Develop high-impact sales enablement assets (battlecards, pitch decks, demos) grounded in deep market and competitive insights.
- Partner with cross-functional teams to execute campaigns across webinars, paid media, organic channels, and sponsored events.
- Drive customer marketing initiatives including case studies, testimonials, and storytelling that showcase customer value and outcomes.
- Identify new growth opportunities and creative ways to accelerate adoption and expansion of Incident Response products.
Requirements
- Experienced in product marketing, go-to-market strategy, or related roles (typically 5+ years) marketing highly technical products
- Comfortable operating in a fast-paced, cross-functional environment with stakeholders across Product Management, Sales, Marketing, and Enablement
- Strong problem solver who can identify gaps, propose solutions, and operationalize them into scalable programs
- Strong written and verbal communicator with experience creating compelling content and delivering presentations
- A proactive self-starter who takes ownership and drives projects from idea to execution
- Able to balance strategic thinking with hands-on execution
- Passionate about technology, with a solid understanding of modern engineering workflows, operational practices, and the tools/processes teams commonly use to build, operate, and troubleshoot their systems
Nice to Have
- Domain expertise in Incident Response, Incident Management, On-Call, Service Management, ITSM, or Observability.
- Experience marketing highly technical products to Developers, SREs, and IT decision-makers.
Benefits
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture