Description
Thomson Reuters is looking for an Implementation Consultant to work with the ONESOURCE Pagero platform. The successful candidate will have strong problem-solving and analytical skills, and a genuine desire to challenge themselves in their work.
About the Role
As an Implementation Consultant, you will:
- Bring 5-8 years of experience in IT integrations and configuration, preferably within e-invoicing
- Demonstrate an understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions
- Deliver end-user and super-user training, and make decisions related to configuration and troubleshooting
- Act as a specialist in large, cross-functional implementation projects and partner-led projects
- Contribute to project planning and timeline management
- Resolve customer support issues effectively
- Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations
- Support pre-sales activities, such as software demonstrations and scoping for prospective clients
- Customize and configure applications according to agreed specifications
- Design, develop, and document project deliverables in line with agreed timelines and budgets
- Participate in application configuration, implementation, and testing
About You
To be a strong fit for the role, you should have:
- Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects
- Contributed to project management activities, including creating and updating project plans and timelines
- Resolved customer support issues in a timely and effective manner
- Worked closely with key business teams, such as Product, Sales, Support, and partner organizations
- Assisted with pre-sales activities, including software demonstrations and prospect scoping
- Collaborated with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions
- Customized and configured applications to agreed specifications
- Designed, developed, and documented project deliverables according to agreed customer timelines and budgets
- Hands-on involvement in application configuration, implementation, and testing
What's in it For You?
- Hybrid Work Model: flexible hybrid working environment (2-3 days a week in the office)
- Flexibility & Work-Life Balance: supportive workplace policies, including work from anywhere for up to 8 weeks per year
- Career Development and Growth: culture of continuous learning and skill development
- Industry Competitive Benefits: comprehensive benefit plans, including flexible vacation, Mental Health Days off, and retirement savings
- Culture: globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more
- Social Impact: opportunities to make an impact in the community, including paid volunteer days off and pro-bono consulting projects