Description
Salesforce is seeking a Senior Technical Consultant to support sophisticated enterprise customer engagements. As a Senior Technical Consultant, you will partner with key stakeholders to achieve the vision while completing key deliverables. You will serve as a hands-on advisor, using strong solution, technical, and product knowledge, plus industry and consulting experience, to deliver customer ROI.
Responsibilities:
- Become a highly certified and recognized Salesforce expert
- Help clients consistently meet/exceed goals and metrics
- Contribute to customer success through front- and back-end solution development and release management
- Deliver high client satisfaction (CSAT)
- Guide application/integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education
- Up-skill on AI Fluency and AI-Native delivery methodology, using AI tools and developer assistants (e.g., Agentforce Vibes, Cursor, Claude) and agentic evaluation frameworks to accelerate delivery
- Build relationships with internal and external business partners, contributing to broader goals beyond a single customer engagement
- Drive creation of application and technical design documents that leverage Salesforce best practices and integrate Salesforce into customer infrastructure
- Troubleshoot key implementation issues and drive them to resolution; lead evaluation of business/technical requirements at a senior level
- Proactively identify and manage risk areas through to complete resolution
- Manage customer expectations; negotiate solutions to complex problems with customers and third-party partners
- Contribute to Services Practice growth by leading internal strategic initiatives, mentoring junior teammates, and enriching technical/non-technical knowledge for customers and colleagues
Minimum Qualifications:
- 2+ years as a Lead Developer doing solution design in a mid-to-large organization, with demonstrated leadership driving organizational transformation in a matrixed org
- Experience with enterprise architecture areas: integration technologies, single sign-on, master data management
- Experience with Waterfall and/or Agile methodologies
- Self-starter with proven results leading customer/partner success across front- and back-end architecture, development, release management, and change management
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Skilled at guiding customers and colleagues in adopting emerging technologies that drive business value
- Polished speaker able to evangelize best practices at various organizational levels
- Genuine interest in studying new technologies and pushing the limits of existing ones
- Strong written and verbal communication skills, tailored to the audience
- Strong presentation skills , able to present and defend a point of view to varied audiences
- Willingness to travel to client sites (avg. 25%, may vary by engagement)
- Bachelor's degree in Computer Science, Software Engineering, Business, or related field
Certifications:
- Helpful to have Salesforce.com product certifications before joining. Expected to earn these within the first 3 months:
+ Certified Platform App Builder + Certified Platform Developer I + Salesforce Certified Agentforce Service Consultant + Salesforce Certified Agentforce Sales Consultant + Certified Agentforce Specialist + Certified Sharing & Visibility Designer + Certified Integration Architect
Benefits:
- Unleash Your Potential: When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.