Description
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.
Technical Consulting is Ramp's post-sales technical delivery team. As a Senior Manager, Technical Consulting, Strategic, you will lead the team responsible for Ramp's largest and most strategic accounts.
Responsibilities:
- Lead and grow the Strategic Technical Consulting team
- Own post-sales technical implementation for Ramp's largest accounts
- Co-own activation milestones with Customer Activation
- Serve as the terminal escalation point for complex technical and delivery challenges
- Define the Strategic delivery model
- Run the function with operational rigor
- Partner cross-functionally at the leadership level
- Turn field insight into product influence
Requirements:
- 5+ years in technical consulting, solutions architecture, implementation, or professional services
- 2-3+ years managing individual contributors and owning team-level outcomes
- Proven track record owning post-sales implementation for large, complex customers
- Deep fluency in ERP and financial systems, APIs, SSO/HRIS integrations, and core accounting workflows
- Ability to assess and guide technical solution design at enterprise complexity
- Executive-grade communication
- Demonstrated judgment in ambiguity and a bias toward ownership in a fast-changing, high-growth environment