Description
At Instacart, we're transforming the grocery industry by delivering an essential service that customers rely on to get their groceries and household goods. As a Senior Sales Engineer, you'll drive adoption of our ecommerce products and services directly to the largest retailers in North America and across the globe.
You'll lead consultative, technical-focused discussions with external and internal stakeholders, supporting new implementations and integrations. Your expertise will guide customers through the sales cycle, providing both technical and product knowledge. You'll collaborate with cross-functional teams to gain a holistic understanding of Instacart's technical capabilities.
Key responsibilities:
- Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services
- Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers
- Gain a deep understanding of the ever-changing Instacart ecosystem to successfully provide consultative services to partners and business stakeholders
- Continually build technical knowledge and capabilities by interfacing with Instacart's product and engineering teams
- Work directly with various Enterprise Solutions teams to ensure smooth handoff of implementation scope and plans
- Define internal processes and requirements to ensure these are accounted for during early stages of scoping
- Identify new opportunities from discussions with potential customers and market trends and provide feedback to Product teams
- Create and maintain technical sales material to scale sales process
- Manage multiple work streams across multiple customers
Requirements:
- 6+ years of previous working experience in a Sales Engineering/Solution Engineering or similar role
- Strong experiences selling technical products and solutioning/scoping integrations into client's unique environments
- The ability to develop and own technical presentations and communications
- Excellent communication skills with the ability to balance complex technical concepts with business values
Preferred qualifications:
- Proven experience developing and owning technical presentations and communications designed for stakeholders ranging from Executive-level contacts to Implementation Engineers
- Experience collaborating closely with cross-functional teams across Business Development, Engineering, Product and Implementation
- Analyze, design and implement RESTful services and APIs within complex enterprise architectures
In terms of compensation, the base pay range for a successful candidate is CAN$161,000-$170,000 CAD.