Description
TaskUs is seeking a Learning Experience Leader to create and maintain a positive and professional learning environment in the organization. As a Learning Experience Leader, you will design and expand training and development programs aligned with product-specific training methodologies and initiatives.
Responsibilities:
- Set the standards and expectations through your conduct, work ethic, integrity, and character
- Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement
- Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
- Accomplish projects and motivate trainees through effective training
- Continuously improve training programs and the other learning opportunities across the organization
- Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment
- Act as the content expert, and maintain relevant training documents and training materials for training conducted
- Develop and create effective induction programs
- Monitor and review trainees’ progress through questionnaires and discuss with their managers
- Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages
- Research and present new technologies and methodologies in workplace learning
- Ensure that all trainees adhere to the company’s Code of Conduct