Description
We are seeking a visionary, growth-oriented National Accessory Sales Manager to lead and scale our accessory operations.
The US Accessories Sales Manager drives dealer adoption and growth across Ford Vehicle Personalization and Accessories channels by leading the Ford Custom Garage rollout, expanding sales of Genuine Ford Accessories, Ford Licensed Accessories, and Ford Performance Parts, and strengthening Dealer Installed Options and eCommerce through improved processes and training.
Responsibilities
- Execute Dealer adoption of Vehicle Personalization/Accessories Sales within the Field and thus business growth for Vehicle Personalization/Accessories various sales channels
- Execute and deliver NEW “FCG” (Ford Custom Garage) sales/distribution process which includes a new way for Dealers to offer Accessories
- Grow “Dealer Channel” (over counter sales) for Ford Customization various business portfolios-GFA (Genuine Ford Accessories), FLA (Ford Licensed Accessories) and FPP (Ford Performance Parts)
- Grow “DIO” (Dealer Installed Options) through enhanced Dealer sales processes and training
- Support Ford’s eCommerce Accessories business through enhanced Dealer and FAD (Ford Accessory Distributor) processes and training
- Lead onboarding, training, and development for Accessory Managers (5) and Sales and Marketing Managers
- Lead FAD (Ford Accessory Distributors) Training, Development, and Coaching-In addition meet with ownership at each monthly over performance and plans of action to achieve objectives
- Collaborate with Ford’s General Office and Accessory Manager Team-including Purchasing, Planning, Program Management, Sales, Marketing, etc. to adopt new products, sales processes, incentives/promotions, etc.
- Identify best practices in inclusion within the nation to share for continuous improvement
- Assist with talent acquisition and recruitment strategies to drive Ford Customization Field Team
- Provide regular updates and communicate to local and global management on progress, challenges, and real-time feedback from stakeholders
- Collaborate with key Ford stakeholders, including the core skill teams of Field/Dealer Operations, Market Representation
- Invest in truly understanding and communicating best practices and unique regional requirements to stakeholders
- Agency/Purchase Service: Direct partners objectives and focus on the field to align objectives and drive sales. Manage Purchase Order (PO) approvals and ensure fiscal responsibility
- Customer Journey Roadmap: Co-develop, prioritize, and manage the dealership roadmap for accessory sales
- Field Travel: Travel with all FADs and Field teams to evaluate performance. Use your evaluations to develop plans of action to fix gaps in performance
- Support miscellaneous team assignments as needed
Qualifications
- Associates degree
- 4+ years of proven sales success
- Experience in automotive sales, dealer operations, accessories, or aftermarket parts
- Ability to drive dealer adoption, sales growth, and effective sales processes across multiple channels and departments
- 2+ years of experience leading, coaching, training, and developing sales teams and business partners
- Proven ability to assess field and dealership performance, identify gaps, and develop actionable improvement plans
- Strong strategic thinking skills, with the ability to connect business goals to operational execution and attention to detail
- Demonstrated ability to build relationships, influence stakeholders, and align cross-functional teams
- Experience using sales performance data to identify trends, share best practices, and develop action plans
- Strong communication skills, including the ability to provide clear updates and feedback to leadership and stakeholders
- Ability to navigate ambiguity, challenge existing processes, and improve dealership and customer experience
- Results-oriented, with a proven ability to solve problems and identify growth opportunities
- Ability to manage external partners, purchase orders, and resources with fiscal responsibility
- Willingness to travel (up to 80%) with distributors and field teams to evaluate performance and support improvement
- Commitment to Ford+ behaviors: Focus, Excellence, and Collaboration