Description
At Braze, we're a customer engagement platform that empowers brands to Be Absolutely Engaging™. We're seeking an Account Manager, Emerging Enterprise to join our team.
As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze's client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.
Responsibilities
- Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K
- Proactively analyze customer product usage and identify "white space" within accounts and new business units for cross-sell and upsell opportunities
- Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities
- Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
- Coordinate resources to drive feature exploration and adoption
- Achieve quarterly upsell and renewals targets
- Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.
Requirements
- 2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
- in a quota-carrying role
- working with companies with 2,000+ employees
- Drive, determination, and accountability
- Excellent product knowledge and ability to learn a feature-rich application
- Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams
- Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
- Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline
- Excellent organizational skills and time management abilities
- Proven ability to quickly get up to speed on new cloud apps and tools
- A proven networker in your daily life
- Up-to-date on digital trends, especially in the mobile, web, and email space
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus
- Prior experience in a startup technology company is a plus
What We Offer
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®