Description
The Immigration Consultant role will be predominantly working within the Fragomen International Internship Scheme team with exposure to some of the firm's most prestigious clients across a variety of industries.
You will be predominantly engaged in transactional work, supporting with preparing and submitting TW GAE visa applications.
Responsibilities:
- Manage your own caseload under Associate supervision
- Effectively utilise Fragomen's case management system
- Provide regular updates to clients on the progress of their applications
- Manage case billing in a timely and accurate manner
- Work collaboratively with the team to proactively manage and respond to client queries
- Review and assess new client enquiries and proposed internship programmes
- Support the management of the team inbox and review new enquiries
- Support compliance monitoring activities, including the preparation of client reports and communications
- Research and interpret UK immigration legislation, guidance, and policy changes to support casework and client queries
- Assist with the maintenance and development of templates and Scheme materials
- Contribute to business development initiatives, supporting the growth of existing client relationships and new business opportunities
The team: The Fragomen International Internship Scheme team are passionate about providing excellent client service and dedicated internship project management to existing and new clients.
What we are looking for:
- Pro-active and highly organised ideally with a client-facing background
- Attention to detail is key, as is the ability to work autonomously, as well as collaboratively as part of the team
- Strong technical capabilities and a high level of accuracy
- Adaptability is important
- A self-starter with resilience, commercial acumen and a solutions-focused mindset
- A positive outlook and client-focused approach are crucial
- Able to work under pressure in a high-volume, fast-paced environment, particularly during peak periods
What we offer:
- Competitive Salary
- Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
- Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
- Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
- Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
- Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
- Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility.