Description
We are seeking a Senior Pharmacy Technician to join our team at The Royal Brompton Hospital. As a Senior Pharmacy Technician, you will provide a professional, efficient, and customer-focused service in the Pharmacy Dispensary.
The successful candidate will have good interpersonal skills, with the ability to work to a high standard within the team or on their own initiative. You will work as part of a friendly and supportive team of pharmacy assistants, pharmacy technicians, and pharmacists.
Main duties of the job
- Deputise for the Lead Pharmacy Technician and Principal Pharmacy Technician, Patient Services in their absence
- Be responsible for the smooth daily running of the dispensary at Royal Brompton site
- Work with the Lead Pharmacy Technician and Principal Pharmacy Technician to ensure the daily workload is covered and completed
- Participate in the dispensing of inpatient, outpatient, discharge, and controlled drug prescriptions and the dispensing of clinical trials
- Play a part in the continuing professional development and overall performance of all staff in the dispensary
- Work as an accredited checking pharmacy technician (ACPT)
- Interact with other staff and patients both in person and over the telephone
- Work flexibly across all GSTT sites
Job responsibilities
- Undertake accurate dispensing of prescriptions for in-patients and outpatients
- Be an ACPT, undertaking the final check for dispensed prescriptions
- Counsel patients on the use of their medicines
- Assist with the maintenance of efficient stock control
- Deal with returned medication from the wards and outpatients
- Ensure daily stock checks cycle counts are carried out
- Ensure that to-follow items are dispensed and sent to the wards or posted out to patients in a timely manner
- Requisition stock from Pharmacy stores using the Epic system as required
- Develop and implement systems to ensure CDs and dispensing workload is overseen and managed
- Handle card transactions in respect of prescription charges for NHS and Private prescriptions
- Ensure daily KPIs are achieved
Communication
- Work effectively as a leader of the Pharmacy team
- Communicate effectively with senior members of staff, pharmacy assistants, pharmacy technicians, and pharmacists, healthcare professionals, patients, and members of the public
- Attend to personal callers and telephone requests in a courteous manner
Patient/customer care
- Organise posting or couriering of medication to patients
- Refer appropriately to clinical pharmacists and/or the medicines advisory service, any queries that the patient may have that requires further expert advice
- Comply with medicines legislation and Code of Ethics of the General Pharmaceutical Council in respect of the dispensing of medicines and provision of information
Policy & Service development
- Take part in the review of working practices and procedures for the Pharmacy Department
- Ensure dispensary procedures are maintained, updated, and adhered to at all times
- Participate in audits
- Analyse errors
Resource management
- Prepare private patient invoices using the Epic system
- Be responsible for the security of the department and of Pharmaceutical supplies
- Ensure adequate sundries are kept and ordered when needed
- Undertake environmental monitoring for technical quality assurance, where appropriate
People management
- Deputise for the Lead Pharmacy Technician and Principal Pharmacy Technician, in their absence
- Actively take part in the Departments CPD program
- Attend study days as appropriate
- Take part in the training of Pharmacy and hospital staff as required
- Supervise the senior rotational pharmacy assistants and other pharmacy technicians working within the Dispensary
Information management
- Participate in the inputting of accurate data on the computer system
- Participate in the archiving at the end of every month