Description
We are looking for a part-time Fan Experience Representative to join our team at Red Bull New York and Sports Illustrated Stadium.
As a Fan Experience Representative, you will engage with fans, provide accurate information about Red Bull New York and Sports Illustrated Stadium, and create a fun experience through positive fan interactions.
Responsibilities:
- Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium
- Provide a high level of customer service, having experience in problem-solving and effectively communicating with fans
- Be proactive and have high energy when interacting with fans
- Represent the Red Bulls organisation on match and/or event days
- Create a fun experience through positive fan interactions
- Assist various departments upon request on match/event days
- Assist with in-match promotions/experiences for the Sales/Service departments as well as Red Member events and Sales events/initiatives
Requirements:
- High school diploma
- Previous customer service experience is a plus
- Excellent customer service and communication skills
- High energy and proactive when interacting with fans
- Strong initiative and work ethic, able to function without supervision
- Ability to communicate positively with guests to establish their needs efficiently and courteously
- Ability to work evenings, weekends, and holidays
- Bi-lingual is a plus
- Knowledge of Red Bull New York and Major League Soccer is a plus
We offer an hourly rate of $16/hour.