Description
Grab is Southeast Asia's leading superapp, offering various services including food delivery, financial management, and ride-hailing.
The Consumer Payments and Acquiring team at GrabFin Singapore manages a portfolio of credit and non-credit payment products, including GrabPay, PayLater/BNPL and merchant acquiring.
You will support the growth and performance of GrabFin's payment products in Singapore, leading selected demand-generation, business operations, partnerships and strategic workstreams that drive profitable growth.
The Critical Tasks You Will Perform:
- Strategise, plan and implement demand-generation campaigns for GrabFin's credit and non-credit payment products.
- Use product performance, consumer behaviour, competitor activity, merchant priorities and market seasonality to shape campaigns and growth plans.
- Own selected business performance workstreams, including target setting, budgeting, forecasting, performance reviews and action tracking across revenue, cost and profitability metrics.
- Analyse customer, merchant, product and transaction data to identify growth opportunities, diagnose performance gaps and develop commercial hypotheses.
- Develop and manage strategic partnerships that expand product reach, strengthen customer propositions and create new growth opportunities.
- Support product and capability launches by defining the business case, go-to-market plan, success metrics and operating requirements.
- Work with Product, Marketing, Sales, Account Management, Finance, Risk, Legal and Compliance to deliver business priorities and resolve execution blockers.
- Prepare data-backed recommendations and business updates for senior management.
- Use AI-assisted tools such as Claude and Codex to automate analysis, campaign workflows and recurring business processes.
QUALIFICATIONS:
- 5+ years of experience in growth, business operations, strategy and operations, partnerships or a related commercial role
- Bachelor's degree in Business, Economics, Finance, Analytics or a related discipline
- Experience delivering growth initiatives or campaigns across multiple teams and channels.
- Strong project and stakeholder management skills
- Strong commercial skills, with the ability to turn data into clear business actions.
- Hands-on SQL or comparable data-analysis experience is strongly preferred; Python experience is an advantage.
- Experience in fintech, payments, BNPL, consumer banking or a two-sided marketplace is an advantage.
Life at Grab:
- Term Life Insurance and comprehensive Medical Insurance
- GrabFlex benefits package
- Parental and Birthday leave
- Love-all-Serve-all (LASA) volunteering leave
- Confidential Grabber Assistance Programme
- FlexWork arrangements