Description
Transform technology into opportunity as a Junior-Level Tier 2 (T2) Ground Terminal (GT) / IT Technician providing sustainment and technical support to maintain the availability, reliability, and operational performance of GT systems.
Responsibilities:
- Perform preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing to maintain reliable GT performance.
- Perform T2 sustainment of GT control Mission Unique Equipment (MUE) hardware.
- Resolve basic equipment problems using approved procedures and coordinates cross-domain troubleshooting or escalate complex issues to engineers, Software/IT Technician, Network Administrators, and higher-tier support.
- Develop and deliver a Configuration Management Plan (CMP) for the GT antenna baseline and MUE hardware baseline.
- Maintain configuration control of the baseline for GT antennas and MUE hardware.
- Deliver and maintain Standard Operating Procedures (SOPs) for routine, preventative, and corrective maintenance of GT antenna and MUE hardware.
- Detect, isolate, document, and resolve faults or problems encountered during operations of the GT control MUE hardware baseline.
- Evaluate potential impact of local construction projects and new communication capabilities on the operational performance for the GTs.
- Support the installation, integration, and testing of new antennas and antenna upgrade projects.
Desired Qualifications:
- GT or Related Maintenance Experience: Hands-on experience performing preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems.
- Antenna / RF Systems: Working knowledge of antenna systems, feeds, RF signal paths, associated with hardware, and maintenance practices used to sustain antenna performance.
- Fault Isolation & Restoration: Demonstrated ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and escalate unresolved problems to higher-tier support.
Benefits:
- Comprehensive benefits and wellness packages
- 401(k) plan with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Paid parental, military, bereavement, and jury duty leave
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance