Description
As a Splunk Solutions Engineer, you will serve as a trusted technical advisor to enterprise customers and partners in Switzerland.
You will design and deliver innovative technical solutions addressing business needs, ensuring long-term customer success in the region.
Responsibilities
- Serve as primary technical sales engineer and trusted advisor for customers and partners in Switzerland, focusing on global accounts in financial services and insurance sectors.
- Design and present relevant Splunk and Cisco technical solutions based on identified business requirements to solve enterprise challenges.
- Lead engagements with IT professionals and business decision-makers to translate strategic business needs into actionable technical requirements.
- Guide a virtual support team of sales resources to efficiently move deals through the technical sales process.
- Collaborate with account and connected sales teams on comprehensive customer plans to ensure joint customer success and satisfaction.
- Work with Global Splunk and Cisco diverse teams.
- Maintain knowledge of the Splunk and Cisco portfolio to drive cross-selling and up-selling opportunities, creating use-cases aligned to customer challenges and objectives.
- Develop and maintain deep expertise of Splunk's portfolio, use-cases, and its alignment to customer challenges and objectives.
- Provide active feedback to Sales teams regarding strategic customer needs, market opportunities, and competitive tactics to inform product strategy.
- Dedicate the majority of your selling time to landing new opportunities and growing the footprint within existing accounts.
- Lead the technical relationship with customers and partners, maintaining deep knowledge of their environments and competitor plays to position solutions effectively.
- Leverage relevant tools and resources to support deals and achieve key success metrics, including increased revenue and net new customer acquisition.
Minimum qualifications
- 5+ years of experience in Solutions Engineering or a related technical sales role within the enterprise software industry.
- 5+ years of relevant experience in cyber security and/or observability is highly desired.
- Demonstrated experience configuring, deploying, or selling Splunk software and platforms in a technical, engineering, or sales capacity.
- Experience leading technical sales cycles, including designing and presenting technical architectures to enterprise customers.
- Experience collaborating with account teams and virtual support teams in a B2B enterprise software environment.
Preferred qualifications
- Bachelor's degree or commensurate experience.
- Outstanding interpersonal skills with the ability to effectively lead others in a highly-collaborative team environment.
- Relevant industry or vendor certifications, such as Splunk Core Certified Power User, Splunk Enterprise Certified Architect, or Cisco certifications are a plus.
- Practical experience with the Splunk platform or competing solutions is a plus.
- Previous experience working directly with enterprise customers and partners within the Swiss market.
- Exceptional presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Strong problem-solving abilities and a strategic mindset to navigate competitive sales environments.
- Available to travel up to 50% to visit prospects and customers across Switzerland and internationally if needed.
- Fluent German (both written & spoken)