Description
We are looking for a Unified Communications Engineer to join and expand an experienced engineering team responsible for the enterprise collaboration and communications environment. This role is ideal for an engineer with strong Skype for Business knowledge. You will help operate, engineer, troubleshoot, and evolve an enterprise communications environment while learning and implementing new technologies that connect previously separate systems.
Responsibilities:
- Engineer and support enterprise unified communications platforms, including Skype for Business and associated voice, video, messaging, conferencing, and collaboration services.
- Design and support interoperability solutions that allow different communications platforms to communicate effectively across the enterprise.
- Learn and implement emerging UC technologies, including solutions such as Pexip that enable interoperability between Microsoft Teams and existing enterprise video and collaboration environments.
- Engineer collaboration between voice, video, and messaging platforms, including environments such as Cisco Jabber, VTC systems, enterprise phones, and instant messaging.
- Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and platform integrations.
- Partner across engineering disciplines including networking, security, infrastructure, endpoint, cloud, applications, and service management to resolve issues and deliver new capabilities.
- Continuously improve the UC environment by identifying opportunities to increase reliability, interoperability, user experience, automation, and enterprise capability.
Requirements:
- 5+ years of related experience
- TS/SCI w/Poly security clearance
- US citizenship required
- Bachelor of Arts/Bachelor of Science OR 4 years of related experience
- 8570 compliant with a Security + Certification
- Strong understanding of unified communications concepts spanning voice, video, instant messaging, presence, conferencing, and collaboration.
- Hands-on experience supporting or engineering Skype for Business or a comparable enterprise unified communications platform.
Benefits:
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance