Description
Visa's Technology organization is a global community of innovators solving some of the most complex challenges in commerce. We operate one of the world's largest and most sophisticated payment networks, processing more than 65,000 secure transactions per second across 80M+ merchants, 15,000 financial institutions, and billions of consumers worldwide.
The Global Operations team is at the heart of Visa's production ecosystem, ensuring our critical services operate with exceptional reliability, availability, and performance for clients around the world. As we accelerate our adoption of Automation, Generative AI, and AIOps, we're transforming how operational excellence is delivered at scale.
In this role, you will:
- Help shape the future of AI-driven operations for one of the world's largest payment platforms.
- Build and scale intelligent automation, observability, and operational solutions for highly integrated, high-throughput systems.
- Leverage GenAI and AIOps to improve incident detection, response, and system reliability.
- Collaborate with world-class engineers to solve complex technical challenges at global scale.
- Contribute to a culture that values innovation, continuous learning, blameless postmortems, and proactive problem solving.
Generative AI Platform Engineering
- Design and build reusable GenAI platforms, SDKs, pipelines, and shared frameworks that accelerate AI adoption across engineering teams.
- Develop solutions using agent frameworks such as LangGraph, LangChain, Haystack, or similar technologies.
- Implement modern AI architectures leveraging AWS services including Bedrock, SageMaker, embeddings, vector databases, and agentic workflows.
- Design and optimize Retrieval-Augmented Generation (RAG) architectures, LLM orchestration layers, evaluation frameworks, and LLMOps processes.
Full-Stack AI Application Development
- Design and develop production-ready AI applications using:
- Backend: Python, FastAPI, Flask, Node.js, Kafka
- Frontend: React, TypeScript, and REST/GraphQL integrations
- Build secure APIs, microservices, event-driven architectures, and enterprise integrations.
- Create intuitive, scalable user experiences for AI-powered products and platforms.
- Implement CI/CD automation using tools such as GitHub Actions, Jenkins, Bitbucket, Jira, ServiceNow, and Artifactory.
- Apply containerization, automated testing, infrastructure-as-code (Terraform, CloudFormation), and deployment best practices.
- Ensure robust monitoring, logging, observability, and recovery strategies are built into every solution. Partner closely with cybersecurity teams to deliver secure, enterprise-grade AI solutions in production.
You'll have the opportunity to build AI solutions that operate at global scale, influence the future of operational excellence at Visa, and work alongside talented engineers who are redefining what's possible with Generative AI, Automation, and AIOps.