Description
We are seeking a Director, Account Manager - BeLUX to join our Financial Institutions team. As a Director, Account Manager, you will be responsible for developing business opportunities in the Luxemburg market, managing and growing strategic relationships with key partners, and supporting the protection and growth of existing business and the development of new opportunities.
Key Responsibilities:
- Manage and develop Mastercard relationships with existing and new customer accounts in Luxemburg
- Develop account strategies in-line with country targets
- Identify, negotiate, sign and execute deals and contracts with customers
- Take full ownership of the P&L and end-to-end relationship with assigned accounts
- Set sales strategies and achieve sales goals that drive market share, volume and revenue growth
- Partner with customers to deliver customized solutions and comprehensive consulting support
- Manage pipeline at the account level and contribute to the achievement of sales and net revenue targets
- Collaborate with the account team and customers to plan, execute and monitor progress against annual business plans
- Assist in local projects and cross-functional initiatives
- Engage with Mastercard cross-functional teams to design and execute tactical plans to execute the customer strategy
- Leverage Mastercard brand, sponsorship properties, products, and technological payment solutions to identify new product opportunities
- Grow Mastercard share within assigned accounts
- Responsible for all administrative and operational issues related to assigned accounts
- Uncover business opportunities and work with Mastercard cross-functional teams to assess new concepts and ideas
- Work closely with the Head of Financial Institutions to recommend and develop market strategy, business planning, expense management, budget, financial monitoring, etc.
About You:
- Knowledge of the Luxemburg financial market and configuration
- Banking sector market knowledge and payment systems market knowledge
- Excellent analytical skills, presentation skills, and written and oral communication skills
- Proven ability to develop business relationships at all levels, including C-level
- Results-oriented and customer-focused
- Strong sales, business development, and relationship management background
- Ability to understand and execute key operational aspects and attend to details
- Excellent problem-solving, analytic capabilities, and business acumen
- Selling skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skills
- Bachelor's degree or equivalent, MBA preferred
- Proven track record of project management capabilities
- Team-player with hands-on attitude and strong collaboration skills
- Can work in autonomy while being constantly connected to various stakeholders
- Capability to interact with top-management and support functions
- Humble, flexible, and empathic
- Existing network or connection with the Luxemburg financial sector is a plus
- Flexibility to travel in Luxemburg
- Fluent in English; speaking Luxembourgeois, French, and/or German is a key asset