Description
The LMS Administrator / Learning Operations Coordinator supports the daily administration and coordination of learning programs for the Electrical Skills Center, ensuring efficient training operations, accurate learning records, and a consistent learner experience.
Responsibilities:
- LMS Administration: Creates and maintains courses, learning sessions, learner profiles, enrollments, completion records, and certificates within the Learning Management System (LMS).
- Learner Registration and Support: Administers paid and complimentary course registrations, manages cancellations and waitlists, responds to learner inquiries, and resolves routine LMS issues.
- Training Event Coordination: Coordinates training schedules, classroom arrangements, instructor logistics, course materials, attendance tracking, and learner communications for in-person and online programs.
- Learning Operations and Reporting: Maintains accurate training records, updates course catalogs and schedules, generates standard operational reports, and supports course evaluations and post-training activities.
- Administrative and Instructional Support: Uploads approved learning materials, assists instructors and Learning & Development personnel with course administration, and follows established procedures to support consistent training delivery.
Requirements:
- High school diploma or higher
- One (1) year of administrative support, training coordination, learning operations, customer service, or a related field
- Associate degree or higher in Business Administration, Education, Human Resources, or a related field preferred
- Experience administering Learning Cart or a similar LMS or commercial training registration platform preferred
Benefits:
- Competitive pay and benefits
- Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits