Description
We are seeking an experienced and motivated leader to join our team as a Team Lead, Project Operations Management. You will guide a team of Project Operations Managers to deliver complex global rollouts for our customers and ensure they go live with the Adyen solution efficiently.
Responsibilities:
- Lead a team of Project Operations Managers to deliver a great customer experience and get customers live efficiently
- Act as a partner and escalation layer for the team, helping to navigate complex projects and technical challenges
- Create an inspiring and collaborative team environment with an open communication and feedback culture
- Scale up the team while preserving the Adyen formula and ensuring our unique culture is fostered
- Drive continuous improvement and leverage ideas and insights to make the process better
- Collaborate with other teams and drive initiatives to grow the global POM organization
Requirements:
- A seasoned manager with experience in managing a high-performing team (at least 5 years with direct reports)
- Project Management acumen, with experience working with enterprise customers within a large global company
- A proven track record of driving global process change and implementing procedures
- Ability to collaborate seamlessly with a global team and build strong relationships
- Clear understanding of the challenges of global commerce
- Willingness to work in the office 3 days a week and travel domestically and internationally as required
What We Offer:
- Annual base salary range: $190,000 - $230,000
- Opportunities for professional growth and development in a dynamic and innovative company